Privacy Policy

Right Way Branding ("Right Way Branding," "we," "us," or "our") operates the website rightwaybranding.com and related services, including our social media publishing and automation app that connects to Facebook and Instagram (the "App"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. If you have questions, contact us at info@rightwaybranding.com.

1. Information We Collect

Personal Information You Provide to Us

We collect personal information that you voluntarily provide when you contact us, request a quote, fill out a form, purchase our services, or otherwise interact with us. This may include:

• Name
• Email address
• Phone number
• Mailing address
• Business information (company name, industry, website, etc.)
• Payment information (processed by our payment provider; we do not store full card numbers)
• Any other information you choose to provide

Information Automatically Collected

When you visit our website, we automatically collect certain technical information, such as your IP address, browser and device type, operating system, language preferences, referring URLs, pages viewed, and the date and time of your visit. We use privacy-friendly analytics to understand how our website is used.

2. Information from Facebook and Instagram (Meta)

Our App uses Meta's platform (Facebook Login, the Facebook Pages API, and the Instagram Graph API) to publish and manage social media content for Facebook Pages and Instagram business accounts that you authorize. When you connect your account and grant permission, we may receive:

• Your public profile information (name, profile picture, and Facebook user ID)
• Your email address, if you grant that permission
• A list of the Facebook Pages and Instagram business accounts you manage and choose to connect, with their names and IDs
• Access tokens that let the App act on the Pages and accounts you authorized
• Content you schedule or publish through the App (text, images, and videos)
• Basic engagement information for the connected Pages and accounts (such as post insights, comments, and reactions), used to report on performance

We only request the permissions needed to provide the App's features, and we only access the Pages and accounts you explicitly connect.

You can remove the App's access at any time from your Facebook settings: go to Settings & privacy → Settings → Apps and websites (or Business integrations for Pages), find our App, and click Remove.

3. How We Use Your Information

• To provide, operate, and improve our services and the App
• To publish and schedule content to the Facebook Pages and Instagram accounts you authorize
• To provide reports on the performance of your connected Pages and accounts
• To process transactions and send administrative messages
• To respond to your inquiries and provide customer support
• To send marketing communications, only where you have agreed and with an easy way to unsubscribe
• To protect our services, prevent fraud, and enforce our terms
• To comply with legal obligations

4. How We Share Information

We do not sell your personal information. We share information only:

• With service providers who help us run our business (such as hosting, email, and payment processing), under obligations to protect it
• With Meta, when the App publishes content or makes requests on your behalf to the Pages and accounts you authorized
• When required by law, or to protect our rights, users, or the public
• In connection with a merger, acquisition, or sale of business assets, with notice to you

5. Data Security

We use appropriate technical and organizational measures to protect your information, including encrypted connections (HTTPS), access controls, and storing access tokens on secured servers that only authorized personnel can access. No method of transmission or storage is 100% secure, but we work to protect your data.

6. Data Retention

We keep personal information only as long as needed for the purposes described in this policy. Data received from Meta (including access tokens) is kept only while your account is connected to the App. When you disconnect the App or request deletion, we delete that data within 30 days, unless we are legally required to keep it longer.

7. Data Deletion

You can ask us to delete your data at any time. Full instructions are on our Data Deletion Instructions page. In short, email info@rightwaybranding.com with the subject "Data Deletion Request," and we will delete your data within 30 days and confirm by email.

8. Your Privacy Rights

Depending on where you live, you may have the right to:

• Access – request a copy of the personal data we hold about you
• Correction – ask us to fix inaccurate or incomplete data
• Deletion – ask us to delete your personal data
• Restriction – ask us to limit how we use your data
• Objection – object to certain uses of your data, including marketing
• Portability – receive your data in a portable format

To exercise any of these rights, email info@rightwaybranding.com. We will respond within 30 days.

9. Children's Privacy

Our services and the App are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date below. Significant changes will be highlighted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

Right Way Branding

Email: info@rightwaybranding.com

Phone: 267-990-4459

Address: 8 The Green #26344, Dover, DE 19901, United States